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Oliver Bennett
Oliver Bennett

Download Tompkins' Book on Organization Theory and Public Management for Free in PDF

Organization Theory And Public Management Tompkins Pdf Download

If you are interested in learning more about how organizations work and how to manage them effectively in the public sector, you might want to read the book Organization Theory and Public Management by Jonathan Tompkins. This book provides a comprehensive and accessible introduction to the main theories, concepts, and perspectives of organization theory and their applications to public management. In this article, we will give you an overview of what this book covers, who the author is, and how you can download it for free in PDF format.

Organization Theory And Public Management Tompkins Pdf Download


What is organization theory and why is it important for public management?

Organization theory is the study of how organizations are structured, designed, operated, and changed. It examines the factors that influence organizational behavior, performance, and outcomes. Organization theory draws on various disciplines such as sociology, psychology, economics, political science, and history to explain and predict how organizations function and evolve.

Organization theory is important for public management because it helps public managers understand the nature and dynamics of the organizations they work in or interact with. It also helps them develop strategies and skills to deal with the challenges and opportunities that arise in managing public organizations. By applying organization theory to public management, public managers can improve their decision-making, problem-solving, communication, leadership, innovation, and accountability.

Who is Jonathan Tompkins and what are his main contributions to the field?

Jonathan Tompkins is a professor of public administration at the University of Kansas. He has over 30 years of experience in teaching, researching, consulting, and practicing public management. He has published several books and articles on topics such as organizational behavior, strategic management, human resource management, ethics, leadership, and performance measurement. He is also a fellow of the National Academy of Public Administration and a recipient of the Distinguished Research Award from the American Society for Public Administration.

His main contribution to the field is his book Organization Theory and Public Management, which was first published in 2005 and updated in 2018. This book is widely used as a textbook for undergraduate and graduate courses on organization theory and public management. It offers a clear and concise overview of the major schools of thought and perspectives on organization theory and their relevance for public management. It also provides numerous examples, case studies, exercises, and questions to help readers apply the theories to real-world situations.

How to download his book for free in PDF format?

If you want to download his book for free in PDF format, you can follow these simple steps:

  • Go to this website:

  • Click on the "Download (PDF)" button on the right side of the page.

  • Enter your email address and click on the "Send" button.

  • Check your email inbox and click on the link that was sent to you.

  • Download the file and enjoy reading!

Organization Theory: Key Concepts and Perspectives

Classical organization theory: Scientific management, bureaucracy, and administrative principles

Classical organization theory is the oldest and most influential school of thought on organization theory. It emerged in the late 19th and early 20th centuries in response to the industrial revolution and the rise of large-scale, complex, and mechanized organizations. Classical organization theory focuses on improving the efficiency, productivity, and rationality of organizations through scientific methods, formal rules, and hierarchical structures.

The main proponents of classical organization theory are Frederick Taylor, Max Weber, and Henri Fayol. Taylor developed the principles of scientific management, which aimed to optimize the division of labor, standardize work procedures, and measure worker performance. Weber proposed the ideal type of bureaucracy, which characterized organizations as impersonal, rational, legal, and stable. Fayol formulated the general principles of administration, which outlined the functions, duties, and skills of managers.

Neoclassical organization theory: Human relations, behavioral science, and contingency theory

Neoclassical organization theory is a reaction and extension of classical organization theory. It emerged in the mid-20th century in response to the human and social aspects of organizations that were neglected or overlooked by classical organization theory. Neoclassical organization theory focuses on improving the motivation, satisfaction, and participation of workers through human relations, behavioral science, and contingency theory.

The main proponents of neoclassical organization theory are Elton Mayo, Abraham Maslow, Douglas McGregor, Herbert Simon, and Fred Fiedler. Mayo conducted the Hawthorne experiments, which showed that workers' performance and attitudes were influenced by social factors such as group norms, leadership styles, and communication patterns. Maslow proposed the hierarchy of needs, which explained that workers have different levels of needs that motivate their behavior. McGregor contrasted the Theory X and Theory Y assumptions about workers' nature and potential. Simon introduced the concept of bounded rationality, which recognized that managers have limited information and cognitive capacity to make optimal decisions. Fiedler developed the contingency theory of leadership, which suggested that different situations require different types of leaders.

Modern organization theory: Systems theory, organizational culture, and organizational learning

Modern organization theory is a synthesis and expansion of classical and neoclassical organization theory. It emerged in the late 20th and early 21st centuries in response to the environmental uncertainty, complexity, and diversity that organizations face in the modern world. Modern organization theory focuses on improving the adaptation, innovation, and integration of organizations through systems theory, organizational culture, and organizational learning.

The main proponents of modern organization theory are Ludwig von Bertalanffy, Edgar Schein, Peter Senge, and Chris Argyris. Bertalanffy introduced the general systems theory, which viewed organizations as open systems that interact with their environment and consist of interrelated parts that form a whole. Schein defined organizational culture as the shared values, beliefs, assumptions, and norms that shape organizational behavior and performance. Senge advocated for organizational learning as the process of creating, acquiring, sharing, and applying knowledge to achieve organizational goals. Argyris distinguished between single-loop and double-loop learning as the modes of correcting errors and changing underlying assumptions in organizations.

Postmodern organization theory: Critical theory, feminism, and poststructuralism

Postmodern organization theory is a critique and challenge of modern organization theory. It emerged in the late 20th and early 21st centuries in response to the limitations, contradictions, and power relations that underlie modern organization theory. Postmodern organization theory focuses on exposing, resisting, and transforming the domination, oppression, and marginalization of groups and individuals in organizations through critical theory, feminism, and poststructuralism.

The main proponents of postmodern organization theory are Jürgen Habermas, Nancy Fraser, Michel Foucault, and Judith Butler. Habermas developed the critical theory of communicative action, which aimed to promote democratic dialogue and deliberation in organizations. Fraser advocated for feminist critiques and alternatives to mainstream organization theory, which ignored or devalued the experiences, interests, and contributions of women and other marginalized groups. Foucault analyzed the discursive practices and power/knowledge relations that shape organizational reality and subjectivity. Butler questioned and categories that structure organizational identity and difference.

Public Management: Challenges and Opportunities

The changing role of public managers in the 21st century

Public management is the application of organization theory and other management principles and techniques to the public sector. Public managers are those who work in or for public organizations, such as government agencies, nonprofit organizations, or public-private partnerships. Public managers face different challenges and opportunities than private managers, due to the nature and purpose of public organizations.

The role of public managers in the 21st century has changed significantly, as they have to cope with the increasing demands and expectations from various stakeholders, such as citizens, politicians, media, interest groups, and international actors. Public managers also have to deal with the changing environment and context of public organizations, such as globalization, technology, diversity, and complexity. Public managers have to balance competing values and goals, such as efficiency, effectiveness, equity, accountability, transparency, participation, and innovation. Public managers have to develop new skills and competencies, such as strategic thinking, collaboration, communication, leadership, and ethics.

The impact of globalization, technology, and diversity on public organizations

Globalization, technology, and diversity are three major forces that have a significant impact on public organizations and public management. Globalization refers to the increasing interdependence and integration of countries, regions, and people in terms of economic, political, social, and cultural aspects. Technology refers to the development and diffusion of new tools, methods, systems, and devices that enhance human capabilities and activities. Diversity refers to the variety and difference of people in terms of demographic characteristics, such as race, ethnicity, gender, age, religion, disability, sexual orientation, and so on.

The impact of globalization on public organizations can be positive or negative. On the one hand, globalization can create new opportunities for public organizations to collaborate, learn, and innovate with other actors across borders and sectors. On the other hand, globalization can also create new challenges for public organizations to cope with increased competition, conflict, and uncertainty in the global arena. The impact of technology on public organizations can be enabling or disabling. On the one hand, technology can improve the efficiency, effectiveness, and quality of public services and processes. On the other hand, technology can also pose new risks, threats, and ethical issues for public organizations and their stakeholders. The impact of diversity on public organizations can be enriching or divisive. On the one hand, diversity can enhance the creativity, innovation, and representation of public organizations and their workforce. On the other hand, diversity can also generate conflict, tension, and discrimination among different groups and individuals in public organizations.

The ethical dilemmas and social responsibilities of public managers

Public managers are expected to act ethically and responsibly in their work. Ethics is the study of right and wrong conduct in human affairs. Responsibility is the obligation to answer for one's actions and their consequences. Public managers face various ethical dilemmas and social responsibilities in their work that require them to make difficult choices among competing values and interests.

Some examples of ethical dilemmas that public managers may encounter are:

  • Should they follow orders from their superiors or follow their own conscience?

  • Should they serve the public interest or their personal interest?

  • Should they obey the law or break it for a good cause?

  • Should they tell the truth or lie for a good reason?

  • Should they respect confidentiality or disclose information for a good purpose?

Some examples of social responsibilities that public managers may have are:

  • To protect the rights and welfare of citizens and stakeholders

  • To promote social justice and equity in society

  • To safeguard the environment and natural resources

  • To uphold democratic values and principles in governance

  • To foster civic engagement and participation in public affairs

The best practices and innovations in public management

Public management is not a static or fixed practice. It is constantly evolving and improving in response to the changing needs and expectations of society. Public managers are always looking for new ways to enhance their performance and achieve their goals. There are many examples of best practices and innovations in public management that can inspire and guide public managers in their work.

Some examples of best practices in public management are:

  • Benchmarking: Comparing one's performance with that of other organizations or standards to identify strengths and weaknesses and learn from best practices.

  • Performance measurement: Collecting, analyzing, and reporting data on the inputs, outputs, outcomes, and impacts of public services and processes to assess their efficiency, effectiveness, and quality.

  • Strategic planning: Developing a clear vision, mission, goals, and objectives for public organizations and aligning their resources, activities, and stakeholders with them.

  • Customer service: Providing courteous, responsive, and satisfactory service to the customers or clients of public organizations, such as citizens, businesses, or other agencies.

  • Teamwork: Working cooperatively and collaboratively with others in public organizations or across sectors to achieve common goals and solve problems.

Some examples of innovations in public management are:

  • E-government: Using information and communication technologies to deliver public services and information online, enhance transparency and accountability, and facilitate citizen participation and feedback.

  • Public-private partnerships: Establishing contractual or cooperative arrangements between public and private actors to provide public goods or services that leverage their respective resources, expertise, and incentives.

  • Social innovation: Developing new ideas, products, services, or models that address social problems or needs in a creative, effective, and sustainable way.

  • Co-production: Engaging citizens or stakeholders in the design, delivery, or evaluation of public services or policies to improve their quality, relevance, and impact.

  • Change management: Implementing planned or unplanned changes in public organizations or systems to improve their performance or adapt to new situations.


Summary of the main points and takeaways from the article

In this article, we have discussed the following topics:

  • What is organization theory and why is it important for public management?

  • Who is Jonathan Tompkins and what are his main contributions to the field?

  • How to download his book for free in PDF format?

  • What are the key concepts and perspectives of organization theory?

  • What are the challenges and opportunities of public management?

  • What are the ethical dilemmas and social responsibilities of public managers?

  • What are the best practices and innovations in public management?

We hope that this article has given you a useful overview of organization theory and public management. We also hope that you have enjoyed reading Tompkins' book or will do so soon. Organization theory and public management are fascinating and relevant subjects that can help you understand and improve the world we live in.

Recommendations for further reading and learning resources

If you want to learn more about organization theory and public management, here are some recommendations for further reading and learning resources:

  • The Oxford Handbook of Public Management, edited by Ewan Ferlie, Laurence E. Lynn Jr., and Christopher Pollitt. This book provides a comprehensive and authoritative overview of the current state of the art in public management research and practice.

  • Theories of Public Organization, by Robert B. Denhardt. This book introduces the major theories of public organization in a clear and concise way, with examples from various countries and sectors.

  • The New Public Service: Serving, Not Steering, by Janet V. Denhardt and Robert B. Denhardt. This book presents a normative model of public service that emphasizes democratic values, citizen participation, social equity, and community empowerment.

  • The Art of Public Strategy: Mobilizing Power and Knowledge for the Common Good, by Geoff Mulgan. This book offers a practical guide for designing and implementing effective public strategies that address complex social challenges.

performance management, public policy, public finance, and public leadership.

  • MOOC: Understanding Public Financial Management: How Is Your Money Spent?, a free online course offered by SOAS University of London on the basics of public financial management and how it affects public services and social outcomes.

  • TEDx: The Future of Public Service, a series of talks by various speakers on the challenges and opportunities of public service in the 21st century.


Here are some frequently asked questions and answers about organization theory and public management:

  • What is the difference between public administration and public management?

Public administration is a broader term that encompasses the study and practice of all aspects of government and governance, such as politics, law, policy, organization, management, and ethics. Public management is a narrower term that focuses on the application of management principles and techniques to the public sector, such as planning, organizing, directing, controlling, and evaluating public services and processes.

  • What are some examples of public organizations?

Public organizations are those that are owned, funded, or controlled by the government or the public. Some examples of public organizations are:

  • Federal agencies, such as the Department of Defense, the Department of Education, or the Environmental Protection Agency

  • State agencies, such as the Department of Transportation, the Department of Health, or the Department of Revenue

  • Local agencies, such as the police department, the fire department, or the school district

  • Nonprofit organizations, such as the Red Cross, Habitat for Humanity, or Amnesty International

  • Public-private partnerships, such as NASA, Amtrak, or the Smithsonian Institution

  • What are some of the benefits and challenges of working in public organizations?

Working in public organizations can have various benefits and challenges. Some of the benefits are:

Serving the public interest and making a positive difference in


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